Shipping
| Country | Delivery time | Shipping costs | Courier service |
|---|---|---|---|
| Austria | 3 business days | €3.95 - free delivery from €40 | DHL |
| Belgium | 1 to 2 business days | €3.95 - free delivery from €60 | Bpost |
| Denmark | 2 business days | 30 DKK - free delivery from 290 DKK | PostNord |
| Finland | 4 to 7 business days | €5 - free delivery from €60 | PostNord |
| France | 2 to 4 business days | €3.95 - free delivery from €40 | Colissimo / DPD |
| Germany | 1 to 3 business days | €3.95 - free delivery from €40 | DHL |
| Italy | 2 to 4 business days | €3.95 - free delivery from €40 | Poste Italiane |
| Luxembourg | 2 business days | €5 - free delivery from €60 | GLS |
| Netherlands | 1 to 2 business days | €3.95 - free delivery from €60 | DHL |
| Poland | 3 business days | €5 - free delivery from €60 | GLS |
| Spain | 2 to 3 business days | €3.95 - free delivery from €40 | Correos |
| Sweden | 2 to 4 business days | 120 SEK - free delivery from 900 SEK | PostNord |
| Switzerland | 1 to 3 business days | 9.95 CHF - free delivery from 100 CHF | FedEx |
| United Kingdom | 1 to 4 business days | £3.95 - free delivery from £40 | Royal Mail |
| United States | 2 to 7 business days | $19.95 - free delivery from $100 | FedEx |
| Euro Zone 2 | 1 to 3 business days | €5 - free delivery from €60 | Varies by country |
| Euro Zone 3 | 2 to 5 business days | €15 - free delivery from €100 | Varies by country |
| Euro Zone 4 | 1 to 3 business days | €25 - free delivery from €200 | FedEx |
| Other | 3 to 7 business days | €29.95 - free delivery from €200 | FedEx |
SHIPPING & DELIVERY
The estimated delivery time and shipping fees vary by country. We aim to deliver all orders within 5 business days, but many countries are eligible for next-day and two-day delivery.
You will receive a confirmation by email shortly after placing your order. Always make sure to re-check your shipping address for mistakes. Please note that extra shipping costs as a result of a wrong address will be at the customer’s own cost.
Your parcels will be delivered through high-end courier services. After your order is dispatched, you will receive an automated email with a track & trace number so you can easily track your package.
EURO ZONE 2
→ Andorra, Czech Republic, Finland, Ireland, Liechtenstein, Luxembourg, Poland, Portugal, Spanish Islands
EURO ZONE 3
→ Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Monaco, Norway, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland
EURO ZONE 4
→ Albania, Armenia, Belarus, Bosnia & Herzegovina, Cyprus, Faroe Islands, Georgia, Gibraltar, Iceland, Malta, Moldova, Montenegro, Portuguese Islands, North Macedonia, Turkey, Ukraine
INTERNATIONAL SHIPPING (EU)
→ Customers within the European Union will not be charged any additional duties upon receiving your order.
INTERNATIONAL SHIPPING (OUTSIDE OF THE EU)
→ Please note that customers outside the European Union (e.g. Switzerland, Norway, and United States) are responsible for any customs duties, taxes, customs clearance or other fees assessed by the destination country.
→ STOX B.V. is not responsible for any customs, duties, and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility.
SHIPPING ORIGIN
→ All orders are dispatched out of The Netherlands.
→ Orders delivered within the United Kingdom are dispatched from our UK warehouse.
PLEASE NOTE
→ There may be additional transactional fees and charges, which STOX B.V. are not responsible for. STOX B.V. reserves the right to change or amend these terms without notice.
→ STOX B.V. will dispatch orders on business days only. Business days are Monday to Friday. Please take this into account when placing orders over the weekend.